Hottie Points FAQ |
1. What is the HOTTIE Points loyalty programme?
The HOTTIE Points loyalty programme rewards RHBInvest online customers with 1 HOTTIE Point for every RM1 brokerage when they:
2. Where can I apply for an RHBInvest trading account? 3. When will I earn HOTTIE Points? In order to earn HOTTIE Points, you would need to:
4. Can I combine HOTTIE Points from two or more RHBInvest accounts? Yes, your HOTTIE Points from online trades completed on all your individual trading accounts will be combined and shown to you. 5. Will HOTTIE Points expire? Yes, your HOTTIE Points will expire after 3 years or upon closure of all individual trading accounts, whichever is earlier.
6. What are the benefits of this programme? The HOTTIE points that you earn can be used for:
7. Can my HOTTIE Points be converted to cash? No. Your HOTTIE Points cannot be converted to cash. 8. How can I check my HOTTIE Points balance? You can check your HOTTIE Points balance when you login to https://www.rhbinvest.com or click on the HOTTIE Points link when you log in to the desktop or the web version of RHBInvest. 9. How long does it take for my HOTTIE Points to be credited into my account? HOTTIE Points earned from trades on shares listed on Bursa Malaysia will be credited into your account within 2 working days. (This excludes HOTTIE Points earned through ad hoc campaigns and promotions which will be credited to you in accordance with the terms and conditions of each campaign and promotion ) HOTTIE Points earned from trades on shares listed on any exchange other than Bursa Malaysia and trades on Futures contracts listed on Bursa Malaysia Derivatives will be accumulated on a calendar month basis and credited into your account within 5 working days in the following month. For example, all HOTTIE Points earned from trades on Futures contracts listed on Bursa Malaysia Derivatives, Hong Kong Exchange, Singapore Exchange, CME Group, European Exchange, London International Financial Futures & Options Exchange, InterContinental Exchange (ICE Futures US) and Tokyo Commodity Exchange in the month of April 2016 will be credited in your account within the first 5 working days in May 2016. 10. Can I still collect points without trading on RHBInvest? For share trading, you will earn HOTTIE Points for every online trade whereas for trades done via your dealer or remisier you will earn HOTTIE Points if you have an online account with RHBInvest and are receiving e-statements. For trading in futures contracts, your HOTTIE Points are earned when you trade futures contracts online or offline. Regardless of share trading or trading in futures contracts, you must have an RHBInvest online account in order to earn HOTTIE Points. 11. What if I have further queries on my HOTTIE Points? Please contact our Call Centre 03 - 2113 8118 or email support@rhbgroup.com or ask your respective dealer’s representative for assistance. |