TECHNOLOGY & SECURITY
What are the minimum system requirements for J Trader application?
What should I do if my PC / system is down and I need to place orders? You can place your orders through your Future Broker’s Representative or contact our Night Desk at 603 2175 3232/3233 or 1300 88 6636.
I was disconnected from the internet in the middle of a transaction. What do I do next? Please check the Order Status in your trading platform, or alternatively contact your Futures Broker’s Representative for assistance.
What should I do if I forget my login username or password? Please contact us at 03 - 2113 8118 to reset your password.
What happens if I fail to log in after a few attempts? Your User ID and Password will be blocked after 3 unsuccessful log-on attempts. To reset your password, please contact us at 03 2113 8118. |
