TRADING PLATFORM
What is the trading platform for Futures Online trading?
Click here to find out more information on the trading platform we provide.
How do I download the Futures trading software into my PC?
You can download and install the Futures trading application software HERE. Please contact your Futures Broker’s Representative for further assistance on the trading platform.
Are the futures quotes real time? Yes, Futures price quotes are all live feeds that are updated in real time.
How can I keep my account safe? Access to the trading screen is only available when you log-in using your Login Username and Password. Therefore, it is important that you DO NOT reveal your user details to anyone or allow another party to trade on your behalf. You must also remember to log-out after each session.
Can I access the futures online trading platform from overseas? Yes, as long as you have internet access and the minimum system requirements are met.
When can I place my online futures order(s)? The trading hours of the respective futures contracts would determine the time you can key in your orders. Please contact your Futures Broker’s Representative or visit the respective exchanges’ websites for more information on the trading hours.
What is the status of my outstanding orders after the end of the day trading session? All day orders submitted are only valid for one day/session. Orders which are not executed will be cancelled automatically at the end of each trading day/session.
Is there a position limit or per order limit? Yes, a default position and order limit for each client will be set by RHB Investment Bank. However, you can request for a higher position or order limit based on your risk tolerance. Note that all orders will first be filtered based on available margin in the client’s account.
Can I increase my position limit anytime? No, you can only increase your position limit during normal office hours.
How can I check my current order status? You can check your order status at the order log / status of the online trading platform. A contract note will be sent to you via normal mail or email on the following trading day.
Are there any membership fee and charges? There is no membership fee or charges incurred to use the Futures Online Trading service. However, you may need to fulfill a certain trading volume criteria depending on the trading platform you choose.
What are the foreign futures products that I can trade? Please check our latest foreign futures products here. You may also contact your respective Futures Broker’s Representative (FBR) for further information. |
